Effective Date: 02/24/2022
At CarLiftsBendPak, we want you to be completely satisfied with your purchase. If you’re not happy with your product, we’re here to help with our straightforward return and refund process.
1. Returns
Eligibility for Returns
- You have 30 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- A receipt or proof of purchase is required to process your return.
Non-Returnable Items
- Certain items, such as customized or special-order products, are non-returnable. Please contact us for more details if you have questions about your specific product.
2. Refunds
Refund Process
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Partial Refunds
- In some cases, partial refunds are granted (if applicable). This may occur if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
3. Shipping
Return Shipping Costs
- Customers are responsible for paying the shipping costs for returning an item unless the return is due to our error (e.g., you received an incorrect or defective item).
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at +1 (520) 525-2900 or email us at contact@carliftsbendpak.com.
5. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Company Name: CarLiftsBendPak
- Address: 7030 E Old Vail Rd #5, Tucson, AZ 85756
- Phone: +1 (520) 525-2900
- Email: contact@carliftsbendpak.com